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Our Journey from Customer Service to Customer Success

Our Journey from Customer Service to Customer Success

by Ryan Puccinelli | Dec 22, 2015 | Around the Office, WISE

Names hold a powerful meaning in our world. It is one of the most impactful ways we communicate who we are. Many companies spend countless hours determining what the name of their company will be, because we all know the importance of a good, strong company name. We...
Getting to Know Megan Lazarou, Director of Print

Getting to Know Megan Lazarou, Director of Print

by Ryan Puccinelli | Dec 18, 2015 | Around the Office

Megan Lazarou started working with IQ Total Source as Director of Print in April of 2015. Throughout her 20 years of experience in the print industry, she has worked in both operations and sales, and utilizes both sides of these skills in her day-to-day work....
Always Putting the Customer First

Always Putting the Customer First

by Ryan Puccinelli | Dec 10, 2015 | Cost Savings, SurePath System, WISE

Sometimes business is more than just a transaction. The YMCA of Greater Houston has been one of Houston’s leading non-profit organizations for over 125 years and has established a true reputation as a pillar of the local community. At the YMCA the customer always...
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