MPS

IQ Managed Print Services

IQ Managed Print Services provides a comprehensive Managed Print Services allowing customers to easily measure costs associated with printing, control those costs, reduce and eliminate areas of waste, and simplify the entire process of managing and servicing your printer fleet. The IQ Managed Print Services team takes a consultative approach with each customer in order to customize a proactive program that eliminates the headaches of managing a printer fleet.

Plans
The IQ Managed Print Services team has the ability to customize a wide variety of programs to meet the needs of any customer. The following are the typical plans offered by IQ:

 

Silver Plan
Purchase your toner cartridges from IQ and receive these benefits:

  • Unlimited FREE service calls
  • Free preventative maintenance cleaning – Extend your print fleet life
  • No hardware purchase required – Instant start-up with the printers you currently have
  • Loaner printer if yours can’t be fixed
  • Guaranteed pricing over life of the agreement

 

Gold Plan
Included in every toner cartridge price under this plan includes the following:

  • PrintSmart printer monitoring software
    • IQ and you will know immediately when issues arise with a machine – many times before your end user will
    • Allows IQ to proactively dispatch service technicians
    • You can know before a small issue creates a much larger one and allows IQ to address the issue proactively
    • Automatic toner fulfillment – no need to pre-purchase and keep a large stock of toner cartridges
  • Unlimited FREE service calls
  • All parts excluding maintenance kits
  • Annual preventative maintenance cleaning
  • Loaner printer if yours can’t be fixed
  • Guaranteed pricing over life of the agreement
  • Printer trade-in, trade-out, and trade-up program

 

Platinum Plan
Everything needed to run your print environment worry free on a price per page basis.

  • Billing option that bills at a price per page
  • Only pay for what you print
  • Unlimited FREE service calls
  • All parts are included: including maintenance and fuser kits
  • PrintSmart printer monitoring software
    • IQ and you will know immediately when issues arise with a machine – many times before your end-user will
    • Allows IQ to proactively dispatch service technicians
    • You can know before a small issue creates a much larger one and allows IQ to address the issue proactively
    • Automatic toner fulfillment – no need to pre-purchase and keep a large stock of toner cartridges
  • Annual preventative maintenance cleaning
  • Loaner printer if yours can’t be fixed
  • Guaranteed pricing over life of agreement
  • Printer trade-in, trade-out, and trade-up program